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PRIVACY POLICY
We care about our customers and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information.
This Privacy Policy applies to the website topautogear.com and mobile applications operated by Ningbo Xiaowei Yunji E-Commerce Co., Ltd. If you visit a third-party website authorized to sell TopAutoGear products, review that third-party’s privacy policy to understand how they handle your information. This Privacy Policy also covers information you provide to our service representatives, including customer service, design professionals, and assembly experts. Thoroughly review this Privacy Policy before submitting information through our services. This Privacy Policy is part of our Terms of Service, which governs your use of topautogear.com. Note: You must be 18 years or older to subscribe or register as a member of topautogear.com. We do not knowingly collect, maintain, or disclose personal information from minors.
Purpose of Information Collection
TopAutoGear collects personal information to improve our products and customer service, keep you informed about gifts, special offers, discounts, affiliated brands, and selected third-party promotions, and provide an enhanced and personalized shopping experience.
Sources of Information Collection
We gather information from multiple sources. You provide information when you interact with our website, respond to emails, contact us by phone, or engage in other service-related activities. Our subsidiaries and affiliates may share personal data about you, and third parties including service providers such as analytics tools and customer support assistants, social networks if you sign in via a third party or share account credentials, and advertising partners who assist with marketing and promotional services may also provide your information.
Types of Collected Information
We collect information through our website, emails, mail, retail store transactions, fax, and telephone when you place an order, participate in forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, or request suggestions, or register as a member or use other accessible services, products, or resources. Depending on your interaction, we may collect your name, address, telephone number, email address, billing information including credit card number, expiration date, and billing address, gender and birth date if voluntarily provided, products purchased and occasion type such as Mother's Day, gift or message recipients' names, addresses, telephone numbers, and email addresses, and other information you provide including User Submissions as defined in the Terms of Service. Information may be collected even if an order, registration, or process is started but not completed or canceled. Members can add friends’ or recipients’ contact details to their Address Book, with exclusive access to view and edit these entries.
Automatically Collected Information
We use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript collectively called "Cookies" to recognize your web browser, track how and when you visit and use our services, and analyze trends and improve our services. Cookies are small text files stored on your device when using our services. We may supplement your information with data from third parties who place their own Cookies on your device. Note: Our services do not support "Do Not Track" browser requests at this time.
We use different types of Cookies. Essential Cookies are required for requested features or services such as logging into secure areas, and disabling them may limit functionality. Functional Cookies record your preferences, maintain settings over time, and personalize content such as language or region choices. Performance/Analytical Cookies track visitor behavior including page views, actions, and duration to improve services and advertising campaigns. For example, Google Analytics uses such Cookies subject to Google’s Terms of Use and Privacy Policy, and you can opt out via Google’s advertising opt-out page or Analytics Opt-out Browser Add-on. Re-targeting/Advertising Cookies collect online activity data to deliver relevant advertisements based on your interests.
You can control Cookies through your browser settings, including disabling new Cookies or approving them individually, or deleting existing Cookies on your device. Disabling Cookies may require manual preference adjustments and limit certain service functionalities.
Our website uses "action tags" also known as single-pixel gifs or web beacons to anonymously track purchases, usage, and web activity. Third-party tags may be used for tracking, but we do not collect or transfer personal information via action tags.
We use your information to communicate with you and process orders, provide personalized shopping experiences, notify you and gift recipients of offers from TopAutoGear and affiliated brands, and facilitate loyalty or buying program credits. We may share non-credit card information unless you consent and aggregated data with selected third parties for direct marketing. We will not share your or recipients’ email addresses with third parties without consent. You can limit information sharing per the "How to Limit Use of Personal Information" section.
Our Affiliates, subcontractors, agents, and business successors are not considered third parties and must comply with this Policy. "Affiliates" refer to entities directly or indirectly controlling, controlled by, or under common control with TopAutoGear. We may combine your information from multiple sources including website, emails, Affiliates, and third parties to enhance personalization and communication.
We reserve the right to disclose information as required by law or legal process, in response to law enforcement requests, to operate the website, process orders or registrations, conduct promotions, and to protect the rights or property of the company, Affiliates, users, customers, or other relevant parties. Note: Personal information posted on public forums such as message boards, chats, reviews, and User Submissions is not protected by this Policy and may be collected or used by us or third parties. Disclose such information at your own risk.
We and third-party ad networks including ad servers, agencies, technology vendors, and research firms serve targeted "Interest-Based Ads" based on user profiles, preferences, or behaviors. Information for these ads may come from your submissions or usage patterns across our services and third-party platforms. We or our providers may use Cookies and web beacons to track activity and deliver ads. Web beacons enable ad networks to audit, report, and serve targeted ads on other websites. We comply with the Digital Advertising Alliance (DAA) Self-Regulatory Principles for Online Behavioral Advertising. To opt out of Interest-Based Ads from participating third parties, visit the DAA or Network Advertising Initiative (NAI) consumer opt-out pages.
Consent to Transfer and Submission
TopAutoGear operates in the United States. If you are outside the U.S., your information will be transferred to the U.S. By using our website or providing information, you consent to this transfer. If you submit others’ data such as gift recipients, you confirm you have their consent for submission, transfer, and processing. U.S. data protection laws may differ from other countries.
Clicking links or ad banners to affiliated or third-party websites subjects you to their privacy policies and Terms of Service. We encourage you to review these before providing personal information.
We use SSL encryption to protect credit card information during transmission. No internet data transmission is 100% secure, and we cannot guarantee the security of information we receive, despite reasonable safeguards. Certain website sections including member registration and Address Book require a user ID and password referred to as "Password". Passwords are confidential and for your individual use only. You are responsible for maintaining Password security and all activities under your account. Notify us immediately of unauthorized Password use or account access.